The EACA currently offers online education and training to its members via scheduled webcasts. Be sure to check our schedule of events on the home page.
Additionally, we offer a customizable member Customer Service curriculum which has been developed in collaboration with Dr. Randy Eppard, Director of Training & Education, with the United Brotherhood of Carpenters.
If you’d like to consider a customer service training program for your organization please contact Jim Wurm at [email protected].